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Welcome to The Healthy Mummy Support Centre
Our Healthy Mummy Support team are here to help you 8 am - 6pm Monday to Friday AEST and 9am - 5pm Saturday. Please take a moment to read through the articles in our Customer Support Hub before raising a ticket.
Can I cancel my subscription at any time throughout the Challenge?
When does the 28 Day Weight Loss Challenge start?
How do I cancel my 28 Day Weight Loss Challenge subscription?
Can I print out my meal plans and recipes?
How long does delivery take?
Can I stream the App to view on my TV screen?
Can I use the Healthy Mummy Smoothies on the Challenge?
How do I redeem my Healthy Mummy Reward Points?
What is involved on the 28 Day Weight Loss Challenge?
How much does the Challenge cost?
Competitions & Prizes
Competition Terms & Conditions
Competition winner announcements
How are the competition winners announced?
How do I check if I'm a competition winner?
Consultants & Affiliates
About the Affiliate Program
Does it cost anything to become a Healthy Mummy Consultant?
Does it cost anything to become an Affiliate?
How can I find my local Healthy Mummy Consultant?
Does the Breastfeeding Plus contain soy protein?
Does the Immune contain soy protein?
Does the Super Greens supplement contain soy protein?
Does the Whey protein contain soy protein?
Health & Weight Loss
Do I need to reduce my calorie intake to 1,200 per day?
How do I join your Private Support Group on Facebook?
I already exercise a lot so will the program still be of benefit to me?
I am breastfeeding. Will my milk supply be negatively effected when I start the 28 Weight Loss Challenge?
Healthy Mummy Diamond Rewards Program
What is the Healthy Mummy Diamond Rewards program?
When do I earn rewards from Healthy Mummy Diamond Rewards?
Where can I claim my Diamond Rewards?
Healthy Mummy Products
Am I able to use the Pink Epsom Salts whilst I’m pregnant or breastfeeding?
An item I want is out of stock. What do I do?
Are ALL 40 eBooks included in the membership?
Are all ingredients in the mask Australian?
Memberships & Subscriptions
01. What is The Healthy Mummy Platinum membership?
02. I am an existing Lifetime member, can I upgrade to a Platinum membership?
03. How does this differ from a Lifetime membership?
04. I am an existing Lifetime member, can I upgrade to Platinum
Can I use a Prezzee gift card and coupon code together?
Check my order status
Do I get reward points on gift card purchases?
Do you charge in Australian Dollars? AUD
Refer-a-Friend Reward Program (ReferralCandy)
How can I use my reward coupon?
How long until I get my reward?
I didn't receive my Refer a friend reward
Refer-a-Friend Reward Program
Am I already a Rewards Member?
Can I spend some of my rewards points now, and the rest later?
Can I use my reward points on sale items?
Can I use points and a discount code at the same time?
Security & Privacy
Shipping, Returns & Refunds
Can I ship my item express?
Do you ship overseas?
How do I return an item?
How do I track my order or check on pre-orders?
The Healthy Mummy 28 Day Weight Loss Challenge
Am I charged extra to pay with the Healthy Mummy payment option?
Are there workout videos in the app with the supercoaches?
Are the Supercoaches qualified fitness trainers or nutritionists/dieticians?
Can I access previous Challenges?
The Healthy Mummy Meals To You
Are your meals Gluten Free / Dairy Free / Vegan / Keto / Halal / Paleo / FODMAP?
Can I freeze my meals?
Do Healthy Mummy Meals To You cater for food allergies and/or specific dietary requirements?
Do I have to place an order each week?
Help Desk Software