You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
This article preview will expire in 30 minutes, after which it will no longer be accessible.
Take Our Smoothie Quiz
announcement close button
Welcome to The Healthy Mummy Support Centre
Skip to content
Account Login
Back to Website
Contact Support Team
Knowledge Base
Menu
Account Login
Back to Website
Contact Support Team
Knowledge Base
How can we help you?
If you cannot find your answer please Submit Ticket to our support team who will respond within 48 hours
Top Articles
Can I cancel my subscription at any time throughout the Challenge?
How do I cancel my Healthy Mummy App subscription?
When does the 28 Day Weight Loss Challenge start?
Can I print out my meal plans and recipes?
Can I stream the App to view on my TV screen?
How long does delivery take?
Can I use the Healthy Mummy Smoothies on the Challenge?
How do I redeem my Healthy Mummy Reward Points?
It says my Afterpay payment has declined. What do I do?
Cancel my subscription with Apple (iTunes & App Store)
Top Sections
Competitions & Prizes
Competition Terms & Conditions
Competition winner announcements
How are the competition winners announced?
Consultant Enquiries
Affiliate payment enquiry
Can I change my subscription price for my e-books to a different available rate?
Consultant Territories
Health & Weight Loss
Do I need to reduce my calorie intake to 1,200 per day?
How do I join your Private Support Group on Facebook?
I already exercise a lot so will the program still be of benefit to me?
Healthy Mummy App
Am I charged extra to pay with the Healthy Mummy payment option?
Can I cancel my Healthy Mummy payment plan?
Can I cancel my subscription at any time throughout the Challenge?
Healthy Mummy Products
An item I want is out of stock. What do I do?
Can I take Super Greens when pregnant?
How long after birth can I use the Exercise DVD?
Memberships & Subscriptions
How do I cancel, switch or pause my subscription?
How do I reset my password?
How do I unsubscribe or stop receiving SMS / Text messages?
Ordering Online
Check my order status
Do you charge in Australian Dollars? AUD
How do I checkout with PayPal?
Refer-a-Friend Reward Program (ReferralCandy)
How can I use my reward coupon?
How long until I get my reward?
I didn't receive my Refer a friend reward
Rewards Program
Am I already a Rewards Member?
Can I spend some of my rewards points now, and the rest later?
Can I use my reward points on sale items?
Security & Privacy
Intellectual Property
Merchant Warrior
Our Privacy Policy
Shipping, Returns & Refunds
Can I ship my item express?
Do you ship overseas?
How can I manage my delivery? Can AusPost leave it in a safe place?
The Healthy Mummy & Woolworths
If I have a question about a Healthy Mummy product I buy from Woolworths, do I contact Healthy Mummy or Woolworths customer service?
What is the returns procedure for products I buy from Woolworths?
When will The Healthy Mummy products be available in Woolworths?
The Healthy Mummy Meals To You
The Healthy Mummy x Moshy
I have joined the Healthy Mummy x Moshy upgrade and haven't received anything?
What is happening with The Healthy Mummy business?
