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Welcome to The Healthy Mummy Support Centre
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Knowledge Base
How can we help you?
If you cannot find your answer please Submit Ticket to our support team who will respond within 48 hours
Top Articles
Can I cancel my subscription at any time throughout the Challenge?
How do I cancel my Healthy Mummy App subscription?
When does the 28 Day Weight Loss Challenge start?
Can I print out my meal plans and recipes?
Can I stream the App to view on my TV screen?
How long does delivery take?
Can I use the Healthy Mummy Smoothies on the Challenge?
How do I redeem my Healthy Mummy Reward Points?
It says my Afterpay payment has declined. What do I do?
Cancel my subscription with Apple (iTunes & App Store)
Top Sections
Competitions & Prizes
Competition Terms & Conditions
Competition winner announcements
How are the competition winners announced?
Consultant Enquiries
Affiliate payment enquiry
Can I change my subscription price for my e-books to a different available rate?
Consultant Territories
Consultants & Affiliates
What is the difference between an Affiliate and a Consultant?
General
Does the Breastfeeding Plus contain soy protein?
Does the Immune contain soy protein?
Does the Super Greens supplement contain soy protein?
Health & Weight Loss
Do I need to reduce my calorie intake to 1,200 per day?
How do I join your Private Support Group on Facebook?
I already exercise a lot so will the program still be of benefit to me?
Healthy Mummy App
Am I charged extra to pay with the Healthy Mummy payment option?
Can I cancel my Healthy Mummy payment plan?
Can I cancel my subscription at any time throughout the Challenge?
Healthy Mummy Products
An item I want is out of stock. What do I do?
Can I take Super Greens when pregnant?
How long after birth can I use the Exercise DVD?
Memberships & Subscriptions
How do I cancel, switch or pause my subscription?
How do I reset my password?
How do I unsubscribe or stop receiving SMS / Text messages?
Ordering Online
Check my order status
Do you charge in Australian Dollars? AUD
How do I checkout with PayPal?
Refer-a-Friend Reward Program (ReferralCandy)
How can I use my reward coupon?
How long until I get my reward?
I didn't receive my Refer a friend reward
Rewards Program
Am I already a Rewards Member?
Can I spend some of my rewards points now, and the rest later?
Can I use my reward points on sale items?
Security & Privacy
Intellectual Property
Merchant Warrior
Our Privacy Policy
Shipping, Returns & Refunds
Can I ship my item express?
Do you ship overseas?
How do I return an item?
The Healthy Mummy & Woolworths
If I have a question about a Healthy Mummy product I buy from Woolworths, do I contact Healthy Mummy or Woolworths customer service?
What is the returns procedure for products I buy from Woolworths?
When will The Healthy Mummy products be available in Woolworths?
The Healthy Mummy Meals To You
The Healthy Mummy x Moshy
I have joined the Healthy Mummy x Moshy upgrade and haven't received anything?
What is happening with The Healthy Mummy business?
