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Home > Healthy Mummy App > The Healthy Mummy 28 Day Weight Loss Challenge App > I had a payment taken out of my account even though I've cancelled my account
I had a payment taken out of my account even though I've cancelled my account
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We're sorry to hear that this has happened. We understand how frustrating this must be! 

Have you cancelled your subscription where you purchased? Please note the procedure is different for each.

View the instructions on how to cancel if you purchased through Apple iTunes.

View the instructions on how to cancel if you purchased through Google Play.

View the instructions on how to cancel if you purchased through the Healthy Mummy website.

If you are sure you have cancelled your subscription as per above and the payments are still coming out, please take a screen shot of the transaction from your bank account so that we can investigate this further.

 

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