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Home > Rewards Program > My friend used my unique link to make a purchase but it hasn't worked
My friend used my unique link to make a purchase but it hasn't worked
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If your link hasn't worked, please ensure the following has taken place before contacting our customer service team:

  1. Check that the item purchased DID NOT include a Challenge and/or any digital product or subscription.
  2. Check that it has been at least 2 business days 
  3. Check your advocate dashboard to ensure it hasn't come through there.
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